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  • site not working properly

    Im sure your site falls over every Jan 1
    Cheap Pet Insurance | Van Insurance | Buy Gifts Online
    Haven Holidays 2015 | Professional Indemnity Insurance Explained

  • #2
    The reporting is all to heck.

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    • #3
      Hi Mark/Gunner,

      Are you still seeing issues? I've checked both your accounts and reporting seems to be updated as best I can tell. I checked:
      Advertiser performance report
      Click reference report
      Performance over time
      Transactions report

      Is it any of these that were giving you problems?
      Edwyn McFarlane Head of Publisher Services
      Affiliate Window
      Email:- Edwyn.McFarlane@affiliatewindow.com
      MSN:- fredwyn@hotmail.com Phone:- 020 7553 0409

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      • #4
        For us the month-to-date totals on the dashboard January Performance Overview and Tracked Commissions totals don't match the totals found on the Transactions Report for yesterday or month-to-date.

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        • #5
          We have the same issue as gerry180 this morning

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          • #6
            Thanks guys - i've just checked the reports and can verify that I can see this too. Our teams are working behind the scenes to try and make the aggregated reports (like the dashboard) catch up. Although it's a bit of a pain to export the data and add up the totals, the transactions report is always the most accurate and up to date so if you need an overview of figures, this is the best place to look.
            Edwyn McFarlane Head of Publisher Services
            Affiliate Window
            Email:- Edwyn.McFarlane@affiliatewindow.com
            MSN:- fredwyn@hotmail.com Phone:- 020 7553 0409

            Comment


            • #7
              The reports haven't been working right for quite a while for me. Today the click references are showing zero. Yesterday's click references do not match the same day's transactions. Performance Over Time still hasn't updated yesterday's transactions etc. No-doubt there are other issues too.

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              • #8
                But overall Aff Window are doing a cracking job. Happy New Year to you all .

                PS. (not sure who gets these?) The Xmas prezzies were well appreciated too .

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